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Correspondence System

About

Our Correspondence System is structured to process that keep tabs on all communication within an organization (incoming emails). This includes emails, letters, memos and faxes or other types of communication in writing. The basic purpose is to make documentation of all means coming in and out should be responded on time, maintained for future correspondence.

Key Features

Centralized Communication Repository

Action Tracking and Logging

Automated Workflows

Improved Searchability

Microsoft AD (Entra) Login

Outlook Integration

Cloud Storage Options

Outlook: Convert Emails to Correspondences

Easily convert any incoming email messages into formal correspondences directly from within Outlook—whether you’re using the web or the native Outlook client. 

 
This feature streamlines the process of managing communications by automatically transforming emails into organized, trackable correspondences. Once converted, emails can be stored, categorized, and easily referenced within your correspondence management system, ensuring you never miss an important detail.

Get Things Done with Smart Action Tracking

Request Actions

Request Actions

Multiple actions can be requested at the same time, wither to departments or individuals.

Each can be tracked separately later.

Efficient Employee Task Management

Efficient Employee Task Management

Any action on the "Action Page" provides a complete overview, a clear explanation of the task at hand, and a Workflow History that includes changes related to the action.

Respond Faster, Work Smarter

Respond Faster, Work Smarter

The incoming correspondence page provides direct access to action management, streamlining your response process.

Workflow Status Tracking

Workflow Status Tracking

Track the progress of every action in real-time.

Drag Drop Your Files

Simply drop your files in the uploader.

Add keywords & metadata to help categorizing.

Store Everything

Our storage is powered by AWS (Amazon Web Services) for robust storage and scalability. 

 

  •  99% Availability by AWS S3. Ensures secure storage and easy accessibility of all communications and data. 
  • Leverages AWS's built-in security measures.
  •  All data is encrypted whether stored or being transferred. 
  • Facilitates effective communication among users. 
  • Note: on-premise option is available
Tech Bay is your reliable partner for IT services, offering comprehensive solutions to meet your business needs. With our expert team and innovative approach, we ensure seamless IT operations, enhanced security, and improved efficiency, allowing you to focus on your core business objectives.

Contact info

Get in touch with us. Our work days are Sunday to Thursday. To contact us outside those days, drop us an email/whatsapp.

  • Office 22, Building 583, Road 1207, Block 712, Kingdom of Bahrain
  • (+973) 39898780
  • info@techaby.io